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Understand Your Account Terms Here

These terms and conditions set out the rules that govern your dpbooss account — from how you open it to how your wallet, withdrawals, and session data are…

Account Eligibility RulesWallet and Withdrawal TermsSession and Cookie PolicyAccount Suspension ConditionsDispute Resolution Process
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dpbooss Understand Your Account Terms Here
REACH US ABOUT TERMS

Contact Us on Any Terms Question

If any clause in these terms and conditions is unclear, or you need to formally query how a specific rule applies to your account, our support team is available around the clock.

Live Chat Open a live chat session from any page on dpbooss to ask about a specific clause, dispute a transaction outcome, or request clarification on account suspension terms. Our agents respond within minutes and can escalate to a compliance officer if needed.
Email Support Send a detailed query to our support address for written records of your request. We aim to reply within 24 hours with a clear reference to the applicable terms section and any action we are taking on your account as a result.
Help Centre Our help centre hosts a searchable index of common terms questions — covering wallet limits, withdrawal verification steps, cookie opt-out, and account closure procedure — so you can find answers without waiting for an agent.
HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

Your account data is handled according to the terms you accepted at registration, and you have the right to request changes, corrections, or deletion at any point.

Data Retention Policy

We keep your account data for as long as your account remains open and for a legally required period after closure. You may request a copy of all personal data we hold by writing to our support team — we will respond within 30 days of receiving your request.

Cookie Management

Cookies on dpbooss are used for session management, fraud detection, and performance tracking. You can adjust cookie preferences through the settings panel in your account or through your browser at any time, though some functions may not operate correctly without session cookies.

Account Security Standards

Every account is protected by encrypted login credentials and optional two-factor authentication. If you suspect unauthorised access, contact us immediately through live chat and we will lock the account and begin a security review within the hour.

Requesting Account Changes

To update personal details such as your registered email, phone number, or linked UPI handle, submit a request through our support team with valid identity confirmation. Changes take effect within 48 hours of verification, and we notify you at both the old and new contact points.

Dispute and Appeals Process

If you believe a transaction or account action was applied in error, raise a formal dispute through the help centre within 14 days of the event. We log every dispute, investigate against our recorded transaction data, and deliver a written outcome within 7 business days.

Third-Party Data Sharing

We share account data only with payment processors — including UPI networks, Paytm, and PhonePe — strictly to complete the transactions you initiate. We do not sell personal data to marketing companies, and all processor agreements require them to delete data once the transaction is settled.

Common Questions About These Terms

Below are the questions we receive most often about how our terms and conditions apply to accounts in India. Each answer refers directly to the relevant policy area so you know exactly where to look for more detail.

These terms apply to anyone who opens or uses a dpbooss account. Access depends on local law and is available only where local law permits. By completing registration, you confirm that your use of the account complies with the laws applicable in your location.

We may update these terms at any time. When changes are made, the revised version is published on this page with the effective date. We aim to notify active account holders via email before significant changes take effect, so keep your registered email address current.

After closure, we retain your data for the minimum period required under applicable law, then delete it from our active systems. You may request confirmation of deletion in writing, and we will respond within 30 days confirming what was removed and what, if anything, must be kept by law.

Submit a dispute through our help centre within 14 days of the transaction date. Include the transaction reference and the expected versus actual outcome. We cross-reference our payment logs with UPI and Paytm records and send you a written result within 7 business days.

Yes. Credentials are stored using industry-standard encryption and never transmitted in plain text. Wallet details linked to PhonePe, Paytm, or UPI are tokenised — we hold a payment token, not your raw account number, so even internal staff cannot read it.

Suspension means your account is temporarily locked — you cannot place activity or withdraw funds until the review is complete. We notify you by email with the reason. To appeal, reply to that email or contact live chat with supporting documentation, and we will review within 5 business days.

Send a written request to our support team via email, identifying your account with your registered email or phone number. We will compile a full data export and deliver it securely within 30 days. There is no charge for a first request within any 12-month period.

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